Terms of use
Clear rules matter before scale.
These terms set the working rules for using the Dito website and the Dito service. They are structured for launch but should still receive final legal review before publication.
1. Acceptance
By using the Dito website or mobile app, you agree to these terms and any related policies posted by Dito. If you do not agree, do not use the service.
2. Eligibility and accounts
You must provide accurate information, keep your account credentials secure, and use the login route that matches your saved account. Dito may limit, suspend, or refuse accounts that appear fraudulent, abusive, duplicated, or non-compliant with the platform rules.
3. Dito’s role
Dito operates a marketplace and service platform. The website is a public information surface. The mobile app supports ordering, business management, application review, and support tools. Businesses and drivers remain responsible for the accuracy of their submissions, business information, and operational obligations.
4. Business and driver applications
Business, driver, and verification submissions are reviewed through Dito’s internal review queue. Email may be used to notify applicants, but approval and decline decisions are controlled inside the Dito system. Dito may request more information, decline a submission, or remove access where compliance or trust concerns exist.
5. Orders, pricing, taxes, and fees
The Dito app may show taxes, fees, discounts, delivery charges, and order details as part of the checkout and receipt flow. Public website content is informational only and does not itself create an order contract. Final legal and tax wording should be reviewed against the production payment and receipt configuration before launch.
6. Acceptable use
- Do not misuse the service, interfere with operations, or attempt unauthorized access.
- Do not submit false identities, forged documents, or inaccurate business or driver details.
- Do not use Dito for unlawful conduct, abusive behaviour, or harmful content.
7. Intellectual property
Dito and its related branding, content, and software are owned by Dito or its licensors unless stated otherwise. You may not copy, reverse engineer, or commercially exploit the service except as permitted by law or by written permission.
8. Suspension and termination
Dito may suspend, restrict, or terminate access where needed for safety, fraud prevention, legal compliance, or platform integrity. Users may also stop using the service and request deletion subject to retention rules and any outstanding legal or transactional obligations.
9. Disclaimers
Dito should not overstate certainty. The service is provided on an as-available basis, and final production terms should be reviewed to ensure that any operational promises, uptime language, or regulated-service disclaimers accurately match reality.
10. Limitation of liability
Liability language should be finalised by counsel, but Dito intends to limit liability to the maximum extent permitted by law for indirect, incidental, special, consequential, or punitive losses arising from use of the website or service.
11. Governing law and disputes
Governing law, venue, and dispute-resolution wording should be confirmed by local counsel before launch. This section is intentionally identified for final legal review.
12. Contact
Questions about these terms can be sent to legal@ditoislanddelivery.com.